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  • Working Hours: Mon - Fri 07:00 - 20:00 | Sat 09:00 - 12:00
    Committed to a sustainable collections process and an undertaking to
    protect our clients’ brand and reputation

We offer our clients a wide range of services from evaluating debtors’ journals to debt collection

Founded in 2008, Debt-IN is owned and managed by young entrepreneurial professionals with extensive experience in the financial/business arenas. Based in Durban CBD, our call centre has the ability to collect throughout South Africa, and have successfully assisted Retail, Private and Public Sector clients with debtor book turnarounds of varying sizes and complexities.

Debt-IN is a professional financial services business that specialises in credit and the recovery of distressed debt, operating its own specialist debt collection centre and creating unique strategies for its clients in order to significantly improve their collection results.

At Debt-IN we apply our extensive credit expertise and intellectual resources in formulating unique, customised solutions for your credit and debt recovery challenges. Intensive training programmes and supervised mentorships equip our staff with finely tuned negotiation skills essential to the debt recovery process. These skills combined with highly performance driven remuneration packages translate into exceptional collection results.

Help fight the spread of Covid-19

What is COVID-19?

On 31 December 2019, the World Health Organization (WHO) reported a cluster of pneumonia cases in Wuhan City, China. ‘Severe Acute Respiratory Syndrome Coronavirus 2’ (SARS-CoV-2) was confirmed as the causative agent of what we now know as ‘Coronavirus Disease 2019’ (COVID-19). Since then, the virus has spread to more than 100 countries, including South Africa.

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At Debt-IN we aim to build long-term strategic relationships with our clients through our unsurpassed commitment to service excellence. Our aim is to become the service provider of choice to reputable lenders and providers of incidental credit countrywide, in respect of unique debt recovery solutions and professional credit advisory services.

In collaboration with our clients, we develop strategies and workflow unique to each client’s operational environment. Your success is important to us. An experienced collections expert forms part of the engagement and management of your account, ensuring delivery of your strategy and desired outcomes.

Our people are at the core of everything we do. Teams receive regular account specific training in addition to continuous upskilling, calibration and side-by-side coaching, empowering them to achieve optimal outcomes.


10 Year’s of Experience

To become the number one collections agency in South Africa.
To be the Best of the Best.
Sincerity | Integrity | Team Spirit | Accountability | Diversity | Learning


Operating in dynamically fast paced environments, our team is our, and your, success.

We make it simple for our clients to stay
connected with us. How can we help you today?